Effective Date: 20 May 2026

Thank you for shopping with Marwar Jewellers.
We are committed to delivering your jewellery safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Shipping Coverage

We currently offer shipping across India.

For international shipping availability, customers may contact us directly before placing an order.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.
Customized or made-to-order jewellery may require additional processing time depending on design complexity.
Orders are not processed on Sundays or public holidays.

3. Estimated Delivery Time

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Areas: Delivery may take additional time.

Delivery timelines are approximate and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping may be offered on selected products, promotional offers, or minimum order values.

5. Order Tracking

Once your order is shipped, tracking details may be shared via:

Customers can use the tracking information to monitor delivery status.

6. Packaging & Safety

All jewellery products are packed securely to ensure safe transit and protection from damage.

For valuable jewellery items, secure packaging and trusted courier partners are used.

7. Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

Incorrect address
Unreachable customer
Refusal to accept delivery

the order may be returned to us. Additional shipping charges may apply for re-dispatch.

8. Damaged or Open Package

Customers are advised to check the package carefully at the time of delivery.

If the package appears:

Damaged
Opened
Tampered with

please avoid accepting the package and contact us immediately with photos or videos for assistance.

9. Delayed Delivery

While we aim for timely delivery, Marwar Jewellers shall not be held responsible for delays caused by:

Courier service disruptions
Weather conditions
Government restrictions
Natural disasters
Festivals or peak season load

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Marwar Jewellers shall not be responsible for delays or losses caused due to incorrect address or contact information submitted by the customer.

11. International Orders (If Applicable)

Customs duties, taxes, or import charges for international shipments shall be borne by the customer.
Delivery timelines may vary depending on destination country regulations.

12. Contact Information

For shipping-related queries or support, please contact us:

Website: Marwar Jewellers

Phone: +91 96107 03943

Email: support@marwarjewellers.com