Welcome to Marwar Jewellers.
These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. General Information

Marwar Jewellers is engaged in the sale of:

Gold Jewellery
Silver Jewellery
Traditional Jewellery
Bridal Jewellery
Fashion Jewellery
Daily Wear Jewellery
Customized Jewellery (if available)

All products displayed on the website are subject to availability.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old
The information provided by you is accurate and complete
You are legally capable of entering into binding agreements

3. Product Information

We strive to provide accurate product descriptions, images, pricing, weights, and specifications. However:

Slight variations in color, texture, or design may occur due to photography and screen settings.
Jewellery weight may vary slightly.
Handmade and customized products may have minor variations.

Marwar Jewellers reserves the right to modify product details, pricing, or availability without prior notice.

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR).
Prices may change without prior notice based on market fluctuations in gold and silver rates.
Full payment must be made before order processing and shipment.
We use secure third-party payment gateways for transactions.

Marwar Jewellers shall not be responsible for payment failures caused by banks, payment gateways, or technical issues.

5. Orders & Cancellation

Order Acceptance

Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp.

We reserve the right to refuse or cancel any order in cases including but not limited to:

Incorrect pricing
Product unavailability
Suspicious or fraudulent transactions
Incomplete customer information

Cancellation Policy

Orders can only be cancelled before dispatch.
Customized or personalized jewellery orders may not be cancelled once production has started.
Refund timelines may vary depending on the payment method.

6. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location and courier services.
Delays caused by logistics partners, natural events, strikes, or unforeseen circumstances are beyond our control.
Customers must provide accurate shipping details.

Risk of loss and ownership transfer to the customer upon successful delivery.

7. Return & Exchange Policy

Returns or exchanges are subject to our Return Policy.

Generally:

Products must be unused and returned in original packaging.
Customized jewellery may not be eligible for return or exchange.
Damaged or tampered products may not qualify for returns.

Marwar Jewellers reserves the final right to approve or reject return requests.

8. Hallmark & Authenticity

Gold jewellery sold by us may be BIS Hallmarked wherever applicable.
Silver jewellery authenticity standards are maintained as per industry norms.
Product certificates, if applicable, will be provided with eligible items.

9. Intellectual Property

All website content including:

Logo
Images
Product designs
Text
Graphics
Website layout

are the intellectual property of Marwar Jewellers and may not be copied, reproduced, or used without written permission.

10. User Conduct

Users agree not to:

Use the website for illegal activities
Attempt unauthorized access to website systems
Upload harmful code or malicious content
Misuse customer support or communication systems

Violation may result in legal action and restricted access.

11. Limitation of Liability

Marwar Jewellers shall not be liable for:

Indirect or incidental damages
Loss due to delayed deliveries
Technical website interruptions
Unauthorized access caused by third-party cyber attacks

Our total liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of the competent courts.

14. Changes to Terms

Marwar Jewellers reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Users are advised to review this page periodically.

15. Contact Information

For any queries regarding these Terms & Conditions, please contact:

Website: Marwar Jewellers

Phone: +91 96107 03943

Email: support@marwarjewellers.com